PetSmart
Added May 12, 2020
PetSmart is a retail chain selling pet goods such as food, furniture, accessories, and services such as pet grooming. PetSmart has over 1,600 locations and employs over 53,000 workers.
Company Behavior Summary
- Defying stay-at-home orders in some areas, PetSmart opted to reopen pet grooming services at some of its locations in early April 2020, enticing customers to violate such orders and putting employees at risk.
- Though claiming it did so in order to satisfy pent-up demand from customers, this claim is put in to question by PetSmart simultaneously ran an $11.6M advertising campaign for its pet grooming service.
- PetSmart also makes the claim that its associates had asked them to reopen. This may be true, but it is also clear that many employees did not feel safe returning to work.
Sources
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