Wells Fargo is a financial services company with headquarters in San Francisco, CA. Wells Fargo has over 8,000 branches throughout the world, and annual revenue of over $85B in 2019.
In 2016, Wells Fargo was found to have instituted a program to encourage employees to open new accounts for customers. Targets were set at an unattainable level, such that employees began opening new accounts under customers' names without their knowledge.
Ultimately over 3.5 million accounts were opened in this manner.